Galicier is committed, through its ISO 9001 certification version 2015, to comply with strict quality standards. The satisfaction of our customers goes through an effective quality management and our continuous efforts to improve our solutions, products and services. In addition, all our equipment complies with CE, AFNOR and INRS standards.
What is ISO 9001 Certification ?
ISO 9001 certification is a standard that identifies criteria determined as guarantees of quality management such as customer orientation, the level of involvement of hierarchy and staff. It is a basic guide of good practices for managing an organization, which is adaptable to each company.
The goal is to take stock of the processes used and to find the right means and tools to measure quality by trained personnel designated as quality manager. It demonstrates the ability of a company to improve customer satisfaction by offering products and services that meets their requirements as well as the regulations.
This certification is applicable in more than 170 countries and concerns more than a million companies of all activities and of all sizes, making it the most recognized management standard in the world.
Being certified by the ISO 9001 standard ensures many advantages to an organization such as offering its customers qualitative solutions, improving loyalty, ensuring better management and profitability of its activities, motivating its employees or even protecting its know-how.
The 2015 version is more focused on the strategic dimension, linked to the quality approach, by making it possible to anticipate the needs of the various parties concerned as well as their environment.
The certifications are delivered to companies by specialized entities after an audit in the company and is valid for a period of three years, with a visit every year.